ULTRABASIC is a small team based in Paris. Each message lands in our inbox — not a queue — and we read every line.

How can we help?

• Order status, sizing, returns: share your order number and we'll pull the file.
• Custom requests & collaborations: tell us what you have in mind. We love working with artists, ambassadors and creators.
• Wholesale & press: we'll route you to the right person on the team.

Average reply time: under 24 hours on weekdays. Use the form below or write us at care@ultrabasic.com.